bp99 Privacy Policy

bp99 An internationally licensed online gaming platform serving users in Bangladesh. We believe that every user's right to personal data protection is fundamental, and this Privacy Policy was created to honor that right.

This Privacy Policy ("Policy") applies to the bp99 website, mobile app, and all associated digital services. Whenever you create an account, log in, play games, deposit, or withdraw on bp99, this policy is in effect to protect your data.

If you have any questions after reading this policy, contact our support team directly. We are always ready to help.

bp99 We only collect information that is necessary. Collecting unnecessary or excessive data goes against our policy. Below is a breakdown of the types of information we collect:

We never store your password, credit card number, or full bank account details. Sensitive payment information is handled directly by authorized payment gateways.

bp99 Your data is used only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account management: Your information is used to handle registration, login, password recovery, and account security.
• Financial transactions: Your financial information is used to process deposits and withdrawals and to maintain transaction records.
• Customer Support: Your data is used to respond to your complaints or queries and to provide the necessary support.
• Security Assurance: Technical data is used to detect fraud, prevent unauthorized access, and identify multiple accounts.
• Responsible Gaming: Gaming activity data is reviewed to identify problem gambling patterns and to impose limits where necessary.
• Legal obligations: Your information is used to comply with AML policy, licensing conditions, and legal requirements.
• Service Improvement: Anonymised statistics are used to analyse platform performance and improve the user experience.
• Promotional Communications: With your consent, we may notify you about bonus offers and promotions. You can opt out at any time.

bp99 Your personal information is never sold, rented, or exchanged under any circumstances. However, in certain limited situations, information may be shared with specific third parties:

• Payment Providers: Only the minimum necessary information is shared with authorised mobile banking services such as bKash, Nagad, and Rocket to process transactions.
• KYC verification services: Information is shared with a licensed KYC service provider for identity verification.
• Legal authorities: Data may be disclosed when legally required in response to a court order or government investigation.
• Security Partners: Limited technical data may be shared with specialist agencies to help prevent cyberattacks and fraud.

All third parties listed above are held to the same privacy standards as bp99. No third party may use your data for their own purposes.

bp99 This website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

Types of cookies we use:

• Essential cookies: Essential for maintaining login sessions and core site functionality. Without these, the site will not work properly.
• Functional cookies: Used to remember your language preferences, game settings, and account preferences.
• Analytics Cookies: Anonymous data is collected to understand which parts of the site are used most. This information is not personally identifiable.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

bp99 Your data is not retained longer than necessary. However, certain data must be kept for specified periods due to legal and regulatory obligations:

• Account information: All data is retained for the full duration of your account. After closure, data may be kept for up to 5 years as required by law.
• Financial transactions: Transaction records are retained for a minimum of 5 years in accordance with AML policy and legal requirements.
• KYC documents: Retained for up to 5 years after account closure in accordance with regulatory requirements.
• Gaming Activity: Retained for up to 2 years for responsible gaming purposes.
• Cookie information: Session cookies are deleted when the browser is closed; persistent cookies typically expire after 1 year.

After the retention periods above, your personal data is securely deleted or anonymized.

bp99As a user, you have several important rights over your own data:

bp99 Access is strictly prohibited for anyone under the age of 18. Our platform is designed exclusively for adults. Age is verified at registration, and KYC documents may be requested in cases of doubt.

We do not knowingly collect or store data from anyone under the age of 18. If a minor's account is identified, it will be closed immediately and all associated data will be securely deleted.

bp99 Industry-leading security technology is used to protect your data. Our security framework operates across multiple layers:

• SSL/TLS encryption: All site connections are secured with 256-bit SSL encryption, ensuring bank-level security.
• Data Encryption: Sensitive data stored in the database is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): You can enable two-factor authentication for added security at login.
• Firewall & DDoS Protection: Advanced server-level firewalls and DDoS protection are active at all times.
• 24/7 Monitoring: The security team monitors systems 24/7 to detect unusual activity.
• Penetration Testing: Systems are regularly audited by third-party security specialists.

That said, no online platform can guarantee 100% security. You should also take precautions — use a strong password and never share your login credentials with anyone.

bp99 The platform may integrate certain third-party services, such as payment gateways and KYC verification providers. These services have their own privacy policies, and bp99 is not responsible for how they handle your data.

We work only with trusted, internationally recognized third-party service providers. Every partner is bound by a strict data privacy agreement. We still recommend reviewing each third party's own privacy policy before using their services.

bp99 The right to update or amend this Privacy Policy at any time is reserved. For any significant changes to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A popup or banner message will be displayed when you log in to the site.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the site after any changes constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you have the right to close your account.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, bp99Contact the data protection team at:

• Email: [email protected]
• Live Chat: Click the Live Chat icon in the bottom-right corner of the site
• Response Time: Typically within 24–48 hours
• Data Access Request: Completed within a maximum of 30 days after verification

Data requests are only processed after your identity has been verified, for your own security.